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How To Switch Your Provider But Keep Your Wireless Phone Number
Consumer Tips For the New FCC Wireless Phone Regulations
Click here to watch video showing people using wireless phones.
Nov 21, 2003 /FW/ --Starting Monday, a new federal rule takes effect that allows consumers to switch
telecommunications carriers without changing phone numbers.
Local number
portability, or LNP, is an important issue for people who rely on their wireless
phones as a main line of communication. Below are some tips to keep in mind
before making the switch.
- Determine your obligations. Check with your current carrier on contract
termination fees and invoice balances under your current contract. If you're
making the move to another carrier, early termination fees may apply. Check with
your current carrier if you are uncertain when your contract ends.
- Be prepared to experience some possible delays as you make the switch. LNP
is an intercarrier process requiring the cooperation of your previous service
provider, and new activations involving a ported number will take longer than
traditional wireless service activation. If the transfer process goes smoothly
you can expect to be active on your new wireless service provider's network in a
matter of hours.
- If you do switch, you'll likely need a new phone. You can take your number
with you, but your old phone probably won't be compatible with your new wireless
provider.
- Consider the "bundled" services approach. To lower overall costs for
telecommunications, put your calling into a bundled package that combines local
phone service with long distance and wireless.
- Keep in mind that not all numbers may be transferable. Not all numbers can
be transferred in all markets and by all providers. Initially, LNP will only be
available in larger markets.
- Continue to use your current phone until your new phone is fully functional.
Service to your old phone will be automatically disconnected once the number has
been transferred.
- Have a copy of a bill from your current service provider on hand. When
processing your transfer request, it's important that your new service provider
correctly enter information from your account, like your name, address, account
number and phone number. If the information doesn't match, the request to
transfer your number may be delayed.
For more information on how to make sure you know everything about
obligations during LNP, log onto sprintpcs.com beginning Monday, November 24th.
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