Eddie Bauer® Named Gomez WebStar™
Viewpoint Technology Used by Eddie Bauer for In-Store Plasma Screen Displays
REDMOND, Wash., Nov. 27, 2000 / -- Specialty retailer Eddie Bauer, Inc.
today announced a new approach to in-store advertising via
Eddie Bauer storefronts nationwide.
High definition plasma screens, uniting Eddie Bauer's Web presence
with their retail store marketing tactics, will be
unveiled on Friday, November 24, in major markets including: New York, San
Francisco, Chicago, Seattle, Detroit, Denver and Minneapolis-St. Paul and St.
Louis.
The screens enable Eddie Bauer to customize window imagery according
to season, time of day, and geographic location.
For the 2000 holiday season, Eddie Bauer is partnering with Viewpoint
Corporation, a subsidiary of MetaCreations Corporation (Nasdaq: MCRE) -- and a
leading provider of super-rich 3-D Web technology to provide the 3-D imagery
featured on the screens as well as online at eddiebauer.com.
Both Viewpoint
animations and text descriptions of the products will appear via the screens
featuring various gadgets by Eddie Bauer and highlighting their new
"Try It Before You Buy It" holiday shopping campaign.
Shoppers are encouraged to visit eddiebauer.com
to view and interact directly with the 3-D technology.
"We are thrilled to help Eddie Bauer convey their online initiatives
within the real-world stores," said Bob Rice, CEO and president of Viewpoint.
"It is imperative for customers to understand that shopping online can be just
as rewarding and fun as actually going to the store. Having a leader in both
online and offline retailing like
Eddie Bauer back that up by using our
technology is the ultimate testimonial."
"In this day and age, customers expect a unique and exciting experience
from both in-store and online shopping," said Michael Boyd, director of
customer relationship management for
Eddie Bauer. "But more importantly, the
introduction of these screens represents the first major step toward full
integration across multiple channels -- and ultimately helps us serve our
customers better."
Michael Boyd partnered with Professor Raymond Burke at the Center for
Retailing at Indiana University's Kelley School of Business, to develop the
plasma screen concept. They have been testing the idea in the Eddie Bauer
store located in Bloomington, Indiana since the spring of 2000. The
overwhelming customer response provided the impetus to expand the program to
ten additional Eddie Bauer stores in time for the holiday season. "Our
research indicates that consumers are enthusiastic about innovations that
integrate the online and in-store shopping experience," said Professor Burke.
"The plasma displays bring the power of real-time marketing into the retail
store, while at the same time communicating the benefits of 3-D online
shopping."
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